GUARANTEE


Under the Rémora Co. Guarantee, Rémora Co. will warranty all Rémora Co. branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Rémora Co. The warranty terminates if the product’s owner fails to present this Term of Warranty when requesting repairing services from Rémora Co., under the terms provided herein.

Subject to the limitations and exclusions described in this warranty, Rémora Co. will remedy defects in materials or workmanship by making the necessary repairs within thirty days without charge for parts or labor. In addition, if it is not possible to remedy the defects, Rémora Co. will replace the product, the consumer may elect to receive a refund equal to the purchase price paid for the product, or, a credit to be used toward the purchase of a new Rémora Co. product in the same category.

This Rémora Co. warranty coverage does not, under any circumstances, cover any damage to non-Rémora Co. products used in conjunction with Rémora Co. product.

No warranty is given for defects caused by normal wear and tear, scratches, accidents, modifications or any types of repair other than those authorized by Rémora Co.

No warranty is given for defects resulting from conditions beyond Rémora Co.’s control including, but not limited to, misuse, overloading, or failure to assemble, mount or use the product in accordance with Rémora Co.’s written instructions or guidelines included with the product or made available to the purchaser.

In the event that a product is defective, the purchaser should contact the Rémora Co. dealer from whom the product was purchased. If the dealer is not able to correct the defect, the purchaser should contact Rémora Co. in writing.

In the event that the product needs to be returned, a representative from Rémora Co. will provide the purchaser with the appropriate mailing address and any additional instructions. Please note that the purchaser will be responsible for mailing the product to Rémora Co., with proof of purchase in the form of an original purchase invoice or receipt, and with a detailed description of the defect. The mailing costs will be refunded by Rémora Co., upon presentation of the related mailing receipts.

Disclaimer of Liability: Repair or replacement of a defective product or the issuance of a refund or credit (as determined by Rémora Co.) is a purchaser’s exclusive remedy under this warranty. Damage to a purchaser’s property or other person is excluded. This warranty is expressly made in lieu of any and all other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose, but excepting the warranties which are expressly provided by law.

Rémora Co.’s sole liability to any purchaser is limited to the remedy set forth above. In no event will Rémora Co. be liable for any lost profits, lost sales, or for any consequential, direct, indirect, incidental, special, exemplary, or punitive damages or for any other damages which were not directly and clearly caused by a defecting product.

This warranty gives you specific legal rights. You may also have other rights which vary based on country or state.

Warranty by Product Category

MANUFACTURED PRODUCTS

MODULAR ROOF RACKS & LADDERS

Rémora Co. Modular Roof Racks

Rémora Co. Lightweight Ladders

Rémora Co. SUP brackets

Rémora Co. Modular Roof Rack Accessories & Hardware

DISTRIBUTED PRODUCTS

FIAMMA

Fiamma Awnings

Fiamma Awnings Accessories & Hardware

LIGHTINGS

Rough Country Single-Row LED Bars

Rough Country LED Spots

SOLAR PANELS

Renogy Solar

Canadian Solar Panels

THULE ACCESSORIES

Thule Bike Rack

Thule Cargo Box

Thule Awnings